Warranty Information

All Ania Haie jewellery pieces have a 12-month warranty from the date of purchase covering manufacturing defects but not fair wear and tear, accidental damage or misuse. For the warranty to be valid, proof of purchase is required. Warranty does not entitle you to replacements or refunds for lost or stolen items.


You can send the defective jewellery back to our Office in Australia by post:

Duraflex Group Australia
Attn: Ania Haie Customer Service
Level 1, 328 High Street
Chatswood NSW 2067

For your own security, we would like to point out that defective jewellery should be returned to us by registered mail or as a parcel with return receipt. We are unable to assume liability for damage, loss or theft during transport.